Client Feedback

I work hard to provide each client with the highest level of service possible, but don't take my word for it, here is what my clients have to say: (Click 'Google' for actual reviews)

Best Carpet Cleaning Ever! - May 4, 2009 (Google reviews)

8 years ago, I moved to the Portland area from Whidbey Island Washington, where I worked as a certified carpet cleaner. Not long after moving here, I was convinced I would never find a company that used the same quality methods that the premier company I worked for used. I tried several companies using everything from a national steamer company and dry foam, to carbonated cleaning and "Eco Friendly" cleaning and NEVER found the quality I knew was attainable. Even those who used similar methods I was familiar with, fell short because they cut essential corners. They cleaned but didn't follow with the proper rinsing of the carpet, which is absolutely critical. Sean's Carpet Care was the first who spent the right amount of time, used the same quality equipment and solutions I know work, and gave the required effort and time it took to clean my carpets the best way possible. Sean's Carpet Care has EARNED my repeat business and will be my carpet cleaner of choice from now on. The cost was very reasonable, and quoted up front. Even though it was nearly twice as much as the previous company I used, the quality was 4 times better. That previous company took about 1.5 hours to clean my carpet, Sean took his time and paid special attention to the problem areas... In my mind that is half price, since I only need to have Sean clean my carpets twice a year instead of 4 times a year, with superior quality. Simply put, If I still had the equipment at my disposal, I could do no better myself!

Jim Lynam - Hillsboro, OR

Exceptional - August 08, 2009 (Merchant Circle)

"I contacted Sean after receiving a flyer he was distributing in the neighborhood. I check his website and references and Angie's List, then called him. He was still in the neighborhood, so he came by that day and gave me a quote. He explained exactly how he worked, the type of machines he used and what to expect. We scheduled the cleaning. Sean arrive exactly on time, actually, a few minutes early. He again explained what he would be doing and asked if I had any questions or concerns. He began with vacuuming each room thoroughly, then began the cleaning process, and then the protection process. He even used a crevice tool to clean along the baseboards. After the process, he 'raked' the pile and set up a fan to help the drying process. Sean was extremely professsional and did excellent work. Sean worked for over five hours on my carpet. I have never had any company do such thorough work."

Christine Cole of Clackamas, OR

WORTH EVERY PENNY!!!!!‎ - Jun 30, 2009 drgonzales ‎(Google reviews)
Sean cleaned my carpets today and I am soooo happy! He did such an amazing job - ALL the right steps that it takes to ensure a thorough cleaning. I know now that what I thought was clean in the past was inferior as those cleanings took all of about 1 hour. Sean was efficient and hard working and took the time to make my carpets look great. Worth every penny:)!!

Theresa Gonzales - West Linn, OR

Excellent, Professional, Friendly, Thorough...‎ - Jul 18, 2009 (Google reviews)
After calling several carpet cleaning companies, I chose Sean for several reasons: 1. He clearly was an expert in the science of carpet cleaning, and was able to really talk about what was going on in the process. He taught me quite a lot about the various approaches, especially in regard to pet odors (which was my particular issue). 2. He genuinely cares about his customers, and I could tell just from talking with him for a couple of minutes. He listened to all the details about my situation, and was energetic and enthusiastic about getting the problem fixed. 3. He is Honest!!! He did not make promises he could not keep! When I described the pet odor problem and the condition of my carpet (older, quite stained, and in a rental house I only recently moved into) he said that he was very confident that he could get out the odor, but he could not under the particular circumstances guarantee anything. This was immensely valuable to me because it meant that he both trusted in his skill, and yet also knew the real limitations of the process. Most of all, it showed that he respected me as a person. When he came to clean the carpets, he was very friendly and thorough, and explained what he was doing every step of the way. He worked with precision, attention, and enthusiasm, and answered all my questions. On a sidenote, he was also a very interesting person and we chatted about all sorts of things while he worked. He cleaned not only the pet stain, but the entire bedroom. What's more, he was able to lift out wine stains, rust stains, and stains from unknown causes out of the carpet that I was sure were probably permanent damage. I was amazed. And finally, a couple of days later I noticed that while 98% of the pet odor was gone, there was one small patch that still had a smell to it. I called him up, and he graciously came and did another thorough cleaning on that one spot, with the same friendliness, enthusiasm, and care--Free of Charge! I highly recommend Sean's carpet cleaning service! Thanks Sean!

Nico Nico - Portland, OR

Very satisfied customer, excellent service - May 9, 2009 (Google reviews)

I have had Sean clean my carpet in the past and he did an excellent job. When I needed my sofa cleaned I did not hesitate to call him again. Sean is very professional and the quaility of his work is wonderful. He is friendly and very informative about the process he uses for cleaning. His service and quality is second to none. I will continue to recommend him to my friends and clients.

Jill Speciale - Portland, OR

Great service fair price - Apr 27, 2009 (Google reviews)

I received Sean’s flyer at my door last week. I called Sean and set up a meeting in which he inspected my carpets and couch. Sean set up the cost for the total project. Though my home is only 3 years old and the carpets were in pretty good shape, I was extremely please with the result. Seans cleaning system was very effective, though it takes a little longer than the standard wand method most carpet car specialist use. The result brought our carpets back to looking new. Sean works very hard and truly is looking for a lifetime customer. He certainly earned my trust. Sincerely, Curt Powelson

Curt Powelson - Happy Valley, OR

Unbelievable attention to detail - Jan 16, 2009 (Google reviews)

I have met few professionals as passionate about their business as Sean. He takes his service very seriously and will happily “educate” his clients in every detail they are willing to hear. Yes, carpet cleaning and pet odor removal science is quite fascinating! Sean’s Carpet Cleaning Service is detailed, timely and exceeded our expectations.

WDV - Lake Oswego, OR

Unbelievable attention to detail‎ - Jan 16, 2009 (Google reviews)

"The last time I hired a carpet cleaning service, I ended up in court because they had rushed over the job and cashed their check at a payday advance place. So I was extra-careful in finding this one. Sean's carpet cleaning is amazing. He was here for several hours. I've never used a carpet cleaner who spent so much time working on the job. I really didn't expect some of the pet stains to come up - and was blown away - everything looks new again. I also asked him to clean the tile grout in the kitchen, which I thought was also a lost cause. It's looks new as well. His professionalism was more on-par with the kind of service you get at El Gaucho or Mortons than what you think of with carpet cleaning services. He explained the investment he makes in high-end equipment and continuing education - it shows in the end result. The carpets look and smell great. Do yourself a favor and call him. Really outstanding company"

Patrick Sheehan - Clackamas, OR

"He arrived right on time and did a great job with my carpets and couches. My only gripe was he ended up charging me more than I was quoted over the phone because he had only guessed at the amount of carpet I had. So I recommend an in person quote but otherwise, I definitely recommend him and will use him again next time!!"

K. Wells - Tigard, OR

"He did a great job! Our carpets and furniture are so clean!"

Jenny W. - Happy Valley, OR

"Outstanding job. Cleaned all our carpets (2200 sq. ft). Sean was careful, thorough, and meticulous. His attitude was very positive and friendly. We'll hire him when the carpets need cleaning again. Sean, thanks for a great job. You're a credit to ServiceMagic too! "

Alf B. - Happy Valley, OR

"Sean, was thorough in his explanation regarding the cleaning method and products that he was going to use on the furniture. He demonstrated how the equipment is used and offered suggestions and recommendations for future work. Sean is pleasant and conscientious of his work. I look forward to using his services in the future. "

Michala S. - Lake Oswego, OR

"Very professional, quick to respond, price competitive, and pet friendly. I would highly recommend this company for carpet cleaning."

Portland, OR

"Sean was right on time, well-prepared, explained what he was doing and why, charged a fair price and performed excellent service. Thanks!"

Dave T. - Portland, OR

"Sean did a great job! He was on time and has awesome sense of customer service. I strongly recommend if you need carpet cleaning in Portland area."

"Great"

Brad W. - Portland, OR

"He did a very good job for me. I would recommend him to anyone."

James F. - Portland, OR

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